Terms Of Service

The following terms and conditions constitute a legally binding contract (this "Agreement") between you (“you” or “your”) and Retired Soldier Creations that governs all use by you of the website and the services available on or at the Site (taken together with the use of the Site, the "Services"). Retired Soldier Creations is a design company of apparel and various other items available for purchase. All designs are licensed to Retired Soldier Creations and are not for resale by third parties.

The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein. We also have other policies and procedures including, without limitation, Shipping, Return Policy, Privacy Policy and others.  Those policies contain additional terms and conditions, which apply to the Services and are part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT.  FURTHERMORE, BY PLACING AN ORDER FOR PRODUCTS FROM THE SITE, YOU ACCEPT AND ARE BOUND BY THIS AGREEMENT.  If you do not agree to this Agreement, do not use the Site or any other Services.  

Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST RETIRED SOLDIER CREATIONS IN THE UNITED STATES.

Privacy Policy

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience

Customer activity data is shared using the Facebook Pixel, advanced matching, and Conversions API. Customers can disconnect this data from their Facebook account by changing their settings for https://www.facebook.com/help/1224342157705160

Refund Policy

30 Day Policy

Any return issues please contact Retired Soldier Creations at eagleram81@gmail.com. Claims for misprinted/damaged/defective items must be submitted within 30 days. Returns are not accepted for buyer’s remorse, wrong size ordered, face masks for hygienic reasons, items that have been worn or washed. Return address of products of supplier is provided when you receive products. When contacting Retired Soldier Creations Return Policy of supplier will be provided to you.

Refunds

  • PayPal: Any refunds processed will show back up in your PayPal account within 24 business hours. Please note, the refunded amount must be transferred back to your banking institution from your PayPal account.

  • Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within three to five business days.

  • Prepaid Card: Refunds cannot be processed to prepaid cards.

Shipping Policy

Flat Rate

United States Shipping Rates

$3.99 per item. $2.00 for extra item.

3-6 business days after fullfillment.